FAQ new

Our products

Are your products suitable for all skin types? Are your products suitable for all skin types?

The tanning & body oils are suitable for all skin types including eczema prone skin.

Is there an expiration date? Is there an expiration date?

The products are formulated with fresh, natural ingredients. After opening you can use them for 6 months.

Placing order

Which payment method is accepted? Which payment method is accepted?

We accept Visa and Credit Card Payment.

In which currency can I pay? In which currency can I pay?

You can check the different currencies on our website. However, at the checkout the equivalent in AED is shown as we are a Dubai based brand.

Can I change my order or shipping details once it is placed? Can I change my order or shipping details once it is placed?

We are offering fast express shipments. Once we started the shipment, we will not be able to change your order. However, if it has not been sent out, we are happy to assist you.

Shipping and returns

Which countries does Cafuné ship to? Which countries does Cafuné ship to?

We are currently available in the UAE and working on expanding our geographical coverage.

How long is the delivery time? How long is the delivery time?

1-2 days within UAE.

How can I track my order? How can I track my order?

Once the order has been placed, we can share tracking information with you.

Can I return the products? Can I return the products?

Since it is skincare products, we cannot process refunds due to hygienic reasons.

Newsletter